Return & Refund Policy
Effective Date: 07/09/2026
At Ragi Ratna, we take great care in preparing and delivering fresh, high-quality food products. Due to the perishable nature of our products, we maintain the following Return & Refund Policy.
Returns
As our products are food items, returns are generally not accepted once an order has been delivered. This policy helps us maintain the highest standards of food safety and quality.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please notify us within 24 hours of delivery.
Please Note: To process your request, we require clear photographs of the affected product and its packaging.
Refund Eligibility
Refunds may be approved under the following specific circumstances:
- The product was damaged during transit.
- An incorrect product was delivered.
- The product is found to be defective upon delivery.
- The order was cancelled by Ragi Ratna and not fulfilled.
Refund Process
Once your request is reviewed and approved, the refund will be processed to the original payment method used during purchase. Refund processing times may vary depending on your payment provider or banking institution.
Non-Refundable Situations
Refunds will not be provided for:
- Change of mind after delivery.
- An incorrect or incomplete address provided by the customer.
- Failure to receive the order due to customer unavailability.
- Minor variations in appearance, packaging, or product presentation.
Cancellation Before Dispatch
Orders may be cancelled before they are dispatched. Once an order has been shipped, cancellation requests can no longer be accepted.
Contact Us
For return or refund-related assistance, please contact us:
- Company: Ragi Ratna
- Email: varshagaware51@gmail.com
- Phone: +91 77387 68127
